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Legal
These terms apply to COP17 Mongolia accommodation booking and delegate support services.
Reservations are subject to room availability, hotel confirmation, and payment verification. COP17 applies a single cancellation rule across all bookings: free if cancelled more than 30 days before arrival; 50% penalty between 15 and 30 days; non-refundable within 14 days.The exact deadlines for your stay are shown on your booking detail page.
Guests must provide accurate traveler and accreditation information. Incorrect or incomplete information may delay confirmation, check-in, or event access support.
Users may not misuse the platform, interfere with bookings, or attempt unauthorized access to accommodation, delegate, or administrative data.
For booking corrections, payment issues, or delegate support, contact the COP17 accommodation coordination team through the official support channels shown in the platform.